Commercial water efficiency & cost reduction
Frequently asked questions
The questions businesses ask us most before booking a water cost review — answered honestly.
Choosing a water consultant means asking sensible questions first. Below are the queries we hear most often, answered plainly. If yours is not covered here, the free initial review is the best place to get a specific answer for your premises.
What exactly is a water cost review?
It is a structured assessment of how your premises uses water and how you are billed for it. We combine your meter data and water bills with an on-site survey to find wasted consumption, hidden leaks and incorrect charges, then give you a costed plan to reduce your spend.
How much could we realistically save?
It varies by site, but most reviews uncover savings of 20–50% of annual water and wastewater costs. The only way to get an accurate figure for your premises is the free initial review, where we look at your bills and tell you honestly what is achievable.
Will a survey disrupt our operations?
No. Our surveys are non-intrusive and planned around your working day. We observe how the site uses water rather than interrupting it, and for sectors like hotels and manufacturing the recommended measures are designed to leave your core operation untouched.
Are you tied to a particular water supplier?
We are completely independent of every water supplier and retailer. Our recommendations are never influenced by commission, which means we can challenge your tariff and your charges on your behalf rather than theirs.
How long does a review take?
A small single-meter site can be surveyed in a day, with a report following shortly after. Larger or multi-building sites take longer. We agree the timetable with you up front so there are no surprises.
What happens after we receive the report?
The report ranks every opportunity by payback, so you can act on the biggest wins first. You are free to implement the measures yourself, use your own contractors, or ask us to help. There is no lock-in and you own the report.
Do you cover the whole of the UK?
Yes. We carry out water audits and surveys at business premises across the United Kingdom, from single sites to national portfolios.
What does it cost?
Every engagement starts with a free initial review. A full survey is then priced as a fixed fee, a share of the savings delivered, or on a no-saving-no-fee basis for overcharge recovery. See our pricing page for the detail.
Still weighing it up?
Reading about our four-step process or some real savings results often answers the questions a list never quite reaches. When you are ready, a short conversation costs nothing and tells you whether a full review is worth your while.
Why businesses choose an independent reviewer
The questions above share a theme: control and trust. Because we are independent of every supplier, the answers we give are not shaped by anything we are trying to sell you. That independence is why we can recommend you challenge a charge, change a tariff or reuse water — moves a supplier has no incentive to suggest. If your question is not covered here, the free initial review is the quickest way to a straight answer for your premises.
Getting the most from a review
The clients who see the biggest returns tend to do three simple things: they share their meter data openly, they involve whoever knows the building best, and they act on the quick wins before debating the bigger projects. None of this is onerous, but together it turns a good report into real savings on the next bill. If you are not sure whether your site is worth reviewing, that is exactly what the free initial stage is designed to settle, at no cost and no obligation.
A few more practical points
Two questions come up often enough to be worth adding here. First, do you work with multi-site businesses? Yes — for portfolios we usually benchmark sites against one another first, which quickly shows where the attention is best spent before we survey in full. Second, what if we have already had a review elsewhere? That is no barrier at all; a fresh, independent pair of eyes frequently finds savings an earlier review missed, particularly on billing and charges. If your own question still is not answered, the free initial review is the fastest route to a specific reply, and there is no cost or obligation in asking.